Frequently Asked Questions

Our visiting hours are:

• OPD Hours: Monday to Saturday, 9:00 AM - 8:00 PM
• Patient Visiting: 4:00 PM - 7:00 PM daily
• Emergency Services: 24/7 available

Please note that visiting hours may be restricted in certain departments like NICU and ICU for patient safety and recovery.

Yes, we accept various insurance plans including:

• Cashless facility for major insurance providers
• Government health schemes (PMJAY, state insurance)
• Corporate insurance plans
• Medical reimbursement claims

Please bring your insurance card and valid ID when visiting. Our billing team can help verify coverage and assist with claim processes.

For your first visit, please bring:

• Government-issued photo ID (Aadhaar, passport, driving license)
• Previous medical records and test reports
• List of current medications
• Insurance documents (if applicable)
• Referral letter from another doctor (if any)

Having these documents helps our doctors provide better care and maintain accurate medical records.

You can book appointments through multiple convenient methods:

• Online: Fill out our appointment form on the website
• Phone: Call us at +91 8983893177
• Walk-in: Visit the hospital during OPD hours
• Email: Send your request to devakimaternity@gmail.com

Our staff will confirm your appointment and provide any necessary preparation instructions.

Same-day appointments depend on doctor availability and urgency of your condition:

• Emergency cases are always prioritized
• Walk-in consultations available during OPD hours
• Call early morning for better same-day availability
• Some specialists may have longer wait times

For urgent medical needs, please call us directly or visit our emergency department.

To cancel or reschedule your appointment:

• Call us at least 2 hours before your scheduled time
• Contact number: +91 8983893177
• Email updates: devakimaternity@gmail.com
• No cancellation fees for standard consultations

Early notice helps us accommodate other patients and ensures better scheduling for everyone.

Prenatal care should ideally begin as soon as you discover you're pregnant, typically around 6-8 weeks:

• First trimester: Monthly visits (weeks 4-28)
• Second trimester: Every 2 weeks (weeks 28-36)
• Third trimester: Weekly visits (weeks 36-40)
• High-risk pregnancies may require more frequent monitoring

Early prenatal care helps detect and prevent potential complications, ensuring the healthiest pregnancy possible.

Pack your hospital bag by 36 weeks with these essentials:

• Documents: ID, insurance cards, hospital registration papers
• Comfort items: Comfortable clothing, slippers, toiletries
• For baby: Coming-home outfit, blankets, diapers
• Nursing supplies: Nursing bras, breast pads
• Technology: Phone charger, camera

Our nursing staff will provide a complete list during your prenatal classes.

Yes, we offer various pain management options:

• Natural methods: Breathing techniques, massage, water therapy
• Epidural anaesthesia: Safe and effective pain relief
• Medication: Safe pain relief drugs when appropriate
• Labour support: Continuous care from experienced staff

Our anaesthesia team will discuss options with you and help choose the best approach for your comfort and safety.

Our IVF success rates are competitive and depend on various factors:

• Overall success rate: Approximately 68%
• Age factor: Higher success rates for women under 35
• Individual factors: Medical history, egg quality, male factor
• Treatment protocol: Customized approach for each couple

During consultation, our fertility specialists provide personalized success rate estimates based on your specific situation.

The complete IVF cycle typically spans 4-6 weeks:

• Preparation phase: 1-2 weeks (medications, monitoring)
• Stimulation phase: 10-14 days (hormone injections)
• Egg retrieval: Single day procedure
• Laboratory phase: 3-5 days (fertilization, embryo culture)
• Embryo transfer: Single day procedure
• Pregnancy test: 14 days after transfer

Some couples may need additional time for preparation or require multiple cycles.

Fertility medications may cause mild to moderate side effects:

• Bloating and mild abdominal discomfort
• Mood changes and emotional sensitivity
• Injection site reactions
• Breast tenderness
• Headaches (occasional)

Our medical team closely monitors all patients and provides guidance to manage any side effects effectively. Serious complications are rare with proper monitoring.

We follow the national immunization schedule:

• Birth: BCG, OPV-0, Hepatitis B-1
• 6 weeks: DPT-1, OPV-1, Hepatitis B-2
• 10 weeks: DPT-2, OPV-2
• 14 weeks: DPT-3, OPV-3, Hepatitis B-3
• 9 months: Measles-1
• 12-15 months: MMR, Varicella

We also offer optional vaccines like Pneumococcal, Rotavirus, and HPV. Our pediatric team provides vaccination reminders and maintains complete immunization records.

Seek immediate emergency care for:

• Breathing problems: Difficulty breathing, blue lips
• High fever: Above 104°F (40°C), especially in infants
• Severe injuries: Head injuries, burns, broken bones
• Poisoning: Suspected ingestion of harmful substances
• Severe dehydration: No urination, extreme lethargy
• Persistent vomiting: Unable to keep fluids down

When in doubt, call us at +91 8983893177. Our pediatric emergency team is available 24/7.

Our NICU provides comprehensive care for newborns:

• 24/7 monitoring by specialized neonatal staff
• Advanced respiratory support and ventilators
• Incubators for temperature control
• Feeding support for premature babies
• Infection control protocols
• Family-centered care with parental involvement

We care for premature babies, low birth weight infants, and newborns with medical complications requiring intensive monitoring.

We accept various convenient payment methods:

• Cash payments at billing counter
• Credit and debit cards (all major brands)
• UPI payments (PhonePe, Paytm, Google Pay)
• Net banking transfers
• Insurance cashless facility
• Installment plans for major procedures (on approval)

Our billing team can help you choose the most convenient payment option and assist with insurance claims.

Yes, we believe in complete transparency in pricing:

• Detailed treatment cost estimates provided upfront
• No hidden charges or surprise bills
• Package deals available for major procedures
• Written estimates for planned treatments
• Clear breakdown of all charges

Our billing counselors explain all costs before treatment begins and are available to answer any pricing questions.

Our insurance team assists with reimbursement claims:

• Collect all original bills and discharge summary
• Fill out insurance claim forms completely
• Submit required medical reports and test results
• Provide treatment details and doctor's recommendations
• Follow up with insurance company as needed

Our billing team provides all necessary documentation and can help you understand the reimbursement process for your specific insurance plan.